About Us

Some History

Founded in the early 1990’s, ATM Industries and its affiliated companies rebuild and refurbish ATMs, ATM parts and a wide range of equipment for OEMs, maintenance service providers, and the leading financial institutions throughout the world. Our service operations are strategically located in Canada, the US, Europe, Malaysia, India, Australia and South America.  This global positioning enables us to respond rapidly to your operational needs.  We currently are serving clients in over 50 countries. 

Mission and Values

Our mission is to be recognized, globally, for unparalleled client service and as the primary source for OEM-quality refurbished ATM parts, ATM machines, and mission-critical equipment used by the banking and financial services industries. 

 

To accomplish this we identify and embrace three operating principles. These principles guide our actions in every client contact and transaction.

  1. Quality:  Product reliability is our core service proposition.  We maintain a zero-tolerance for product failure of refurbished and remanufactured equipment. We offer an industry-leading warranty on refurbished parts and remanufactured equipment. 
  2. Client Support:  We adopt the objectives of our client and dedicate our effort to achieve these goals.  To sustain our relationship, we strive to understand our client’s longer-range operational objectives and adapt our services accordingly.
  3. Value-added Service:  Supplying a rebuilt part is an easy remedy.  Exceeding our clients’ expectations by providing services well beyond the norm for the industry is our performance expectation.  

In addition to this service proposition, we have adopted several fundamental values that shape and govern our conduct in the global marketplace.  You can consistently rely on our:

  1. Integrity: We will never compromise our individual or corporate integrity for any reason.  Everyone, both inside and outside the company, will be held to the highest ethical standards of honesty and integrity in all business dealings.
  2. Respect: We serve clients throughout the world and embrace cultural and ethnic diversity.  This perspective builds trust and a positive environment for conducting business.
  3. Teamwork: We know teams work.  The collective efforts of our integrated team of specialists partnered with a mission-focused client will produce extraordinary results.  
  4. Leadership: Our success depends on continuous self-improvement,  We must relentlessly focus on improving our technological advantage and on creating cutting-edge client service programs

Product quality, client support and personalized service drive our business.  Following is an overview to our core products and value-added services:

Core Products:

    1. Refurbished ATM Parts
    2. Upgraded and Remanufactured ATM Machines
    3. Refurbished Financial Printers
    4. Consumables

Value Added Services:

    1. Technical Training
    2. ATM Hardware Inventory Solutions
      1. Strategic Sourcing
      2. Obsolete Equipment Trade/Repurchase
      3. Repair and Exchange
      4. Product Upgrade Programs
      5. Preventive Maintenance Alerts

We invite you to give us a call now to explore your issues and how our expertise can reduce downtime and your maintenance expense.

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